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Available to join missions after Nov 18, 2024 for 30h per week.
Updated 5 days ago
“I am ramping up ongoing efforts and should be available more than 30 hours by mid-December.”
About me
Hello! I'm a creative generalist rooted in UX strategy & digital product development with over 16 yrs of experience in tech, finance & SaaS. My journey has been marked by: - Expertise in Digital Transformation: I have successfully driven digital transformation initiatives that generated billions in revenue by reimagining SaaS platforms. - Cross-Functional Leadership: Leading diverse teams through complex projects, I excel in managing multimillion-dollar budgets and developing enterprise-wide systems that fosters collaboration. - Award-Winning Design Strategy: My tenure at BNY Mellon highlights my capacity to navigate challenges and deliver sustained value, as reflected in my recognition as a BNY Mellon Star. - Systems Thinking: My multi-continental and hands-on experience in the end-to-end product lifecycle lets me wear multiple hats and craft holistic solutions. I believe in the power of 'we over I' and 'small wins' and that defines my approach to everything.
Projects
ESpace Networks
AI Powered Network Management
Oct 2024 - Present
Open Project
SNOWBOTIX
Service Design Portfolio
Jan 2014 - Present
Open Project
Climatebase
Quantifying MTA's Accessibilty Expansions
Sep 2024 - Oct 2024
Open Project
BNY Mellon
Investment Marketplace
Jan 2023 - Jun 2023
Open Project
EmpireDAO
Kidfolio, Blockchain based gifting platform
Jul 2022 - Feb 2023
Open Project
BNY Mellon
Reimagining Deal Manager
Mar 2022 - Nov 2022
Open Project
BNY Mellon | Pershing
Pershing's Design System
Jan 2021 - Oct 2021
Open Project
BNY Mellon | Pershing
Zero-to-one user research
May 2017 - Oct 2017
Open Project
Jobs
Product Design Lead (Contract)
ESpace Networks
·
Oct 2024 - Present
Building the multi-modal product vision for Neuron, a Series A startup transforming connectivity in aviation, cruise, and shipping.
Actively workshopping to build brand strategy and user journeys.
3 skills
Fractional Head of Product & Design
Snowbotix
·
Oct 2024 - Present
Establishing product backlogs, building service blueprints and facilitating product visioning for Snowbotix, a Robotics-as-a-Service company automating outdoor maintenance.
8 skills
Climatebase Fellow & Affinity Group Coordinator
Climatebase
·
Mar 2024 - Present
The Climatebase Fellowship is designed for individuals looking to drive impactful solutions in the climate space through collaboration and innovation.
Completed program as part of Cohort 5, focusing on fostering a deeper understanding of climate challenges and solutions.
Lead an affinity group supporting capstone projects and climate entrepreneurs within Climatebase.
Directed storytelling for MTA Open Data Challenge, quantifying NYC transit delays due to inaccessible stations.
Defined digital product strategy for a seed-stage Distributed Energy Resources startup.
Coordinated design efforts for "Greener Gathering" and "Climate Communications" initiatives.
7 skills
Director of Product Design
BNY Mellon
·
Apr 2023 - Aug 2024
At BNY Mellon, a leading global provider of financial services, I drove the design strategy as the Director of Product Design. In this role, I lead a team dedicated to enhancing user experiences and optimizing product designs for their flagship platform, NetX360+, as well as other digital solutions.
Steered the product roadmap and UX strategy of NetX360+ and Wove Advisory managing a team of 7 designers.
Launched products serving 100K+ B2B and 6M+ B2B2C users, contributing to $2.8B in revenue.
Directed a $6M design rebranding to modernize legacy platforms.
Redesigned client onboarding in partnership with Microsoft, increasing conversions.
Established Asia Design Studio at BNY Mellon and created a hiring framework to attract top talent.
Reduced time-to-market by 8% through improved operational efficiency as a UX lead.
10 skills
Product Design Lead
BNY Mellon | Pershing
·
Oct 2019 - Apr 2023
Redefined personas and user journeys to build user-centered products. Increased adoption of NetX360+ by 31% and achieved high usability scores of 84 points.
Spearheaded 40+ projects with a $52M budget, driving a 17% increase in satisfaction scores.
Developed a design system, saving $2.5M annually and improving design consistency.
Unified 178 designers globally, fostering collaboration through workshops and meetups.
Conceptualized an investment marketplace through an 'art-of-the-possible' exercise.
Led an executive-supported 'Empathy Hours' initiative, reshaping product roadmapping and enhancing employee experience.
11 skills
Senior Specialist, User Experience
BNY Mellon | Pershing
·
Oct 2016 - Oct 2019
Enhanced sales pipelines by 45% through institutional platform design, featuring reconciliation dashboards and lending solutions.
Introduced Figma and Miro, revitalizing design operations and design handoffs.
Designed interactive prototypes to simplify complex workflows and support digital adoption strategies.
9 skills
Specialist, User Experience
BNY Mellon | Pershing
·
Oct 2014 - Apr 2016
Streamlined design delivery by 20% using an enterprise UI Kit.
Enhanced third-party integrations (MoneyGuide Pro, Salesforce, Retail, NaviPlan), boosting adoption by 38%.
Designed high-usability interfaces for trading and financial planning tools.
11 skills
Analyst to Lead Analyst
BNY Mellon | Pershing
·
Jun 2008 - Apr 2014
Worked on complex trading, reconciliation and client onboarding tools as a UI designer starting with conception to design handoff.
6 skills